Luciana Martinez is affiliated with Aalborg University where she engages in research concerning how information is processed and delivered. Her expertise lies in extracting insights and generating reports that enhance the understanding of service usage and information access. Her contributions also include looking at the functionality of various devices in terms of purpose and information management. Luciana aims to foster improved communication and application of information technologies in various domains. Through her work, she seeks to bridge the gap between technological capabilities and user needs, ensuring that information is both accessible and usable for end-users.