Arthur Middlebrooks is the James M. Kilts, Jr. Clinical Professor at the University of Chicago Booth School of Business. He specializes in business development research and has extensive experience as a marketing educator and management consultant. His expertise lies in innovation, services marketing, branding, and helping service companies grow profitably through new product and service development. Middlebrooks has worked with various industries, including mobile apps, consumer packaged goods, e-commerce, energy, financial services, telecommunications, and information technology. His notable career includes positions as senior director of marketing and product development at DigitalWork Inc., partner at Kuczmarski Innovation, and manager in the Strategic Services division at Accenture. He is a co-author of multiple books, including 'Innovating Corporation' and 'Market Leadership Strategies for Service Companies', and has published works in prominent industry journals. He focuses on teaching innovation in services marketing at Booth, employing team projects and software tools for a hands-on learning experience. Middlebrooks holds an MBA in marketing and finance from Chicago Booth (1988) and a bachelor's degree in computer science and economics from Duke University (1984). He is a member of the Beta Gamma Sigma and Phi Beta Kappa honor societies.