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Dr. Alan Cai is a Professor in Supply Chain Management at the Sprott School of Business, Carleton University. He obtained his PhD in Operations Management and an MBA from New Mexico State University, alongside a Bachelor's degree from Fudan University in China. His research interests encompass several key areas: supply chain management, quality management, and environmental management. In supply chain management, Dr. Cai investigates the relationships between supply chain members, particularly how managers leverage personal relationships to facilitate transactions. In the realm of quality management, his studies focus on the successful implementation of ISO 9000 and the effectiveness of total quality management programs in various companies. Additionally, his research into environmental management strategies examines the impact of social institutions and social capital on corporate approaches to environmental issues. Dr. Cai’s work contributes significantly to the understanding and improvement of operational practices within organizations.
Includes MEng and MASc options.