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Anette Oxenswärdh is a Senior Lecturer and Associate Professor at Uppsala University, specializing in Quality Technology at Campus Gotland. Her research interests encompass organizational learning, change management, sustainability, and the hospitality industry. She has initiated a research network called Sustainable Tourism, which consists of 40 researchers focused on sustainability in tourism. Anette studies the processes of meaning-making, sense-making, responsibility, and collective learning, emphasizing their roles in effective organizational function, particularly in the service sector. Her work explores how trust and accountability can be fostered within organizations, as well as the design strategies that promote learning and sustainable practices in the hospitality industry. Anette's research seeks to address essential aspects of professional competence in the context of working life, as well as the dialogue skills needed to enhance the meeting processes between visitors and hosts in the hospitality sector.
Uppsala University • Visby, Sweden
Teaching and researching in the field of Quality Technology, with a focus on sustainability and organizational learning.
General Master's requirements applying across Science, Technology, and Humanities departments.