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Bonnie Poksinska is an Associate Professor at Linköping University, specializing in quality management and operations management, primarily within the public sector. Her research focuses on quality development and operational efficiency in organizations, aiming to enhance the ways public entities manage their operations to better serve their clients. With a robust academic background, Poksinska completed her PhD in Quality Technology Management at Linköping University in 2006 and has since shifted her research towards improving quality performance in public sector organizations, particularly in healthcare and social care sectors. She has also developed and taught a range of courses at both undergraduate and postgraduate levels, covering topics such as lean production, Six Sigma, and process management. Poksinska’s contributions to the field include multiple highly commended papers and ongoing research projects aimed at innovating healthcare service delivery and integrating successful practices from the private sector into the public domain. Her efforts focus on providing evidence-based methodologies that can transform quality management practices within public services.
Linköping University • Linköping, Sweden
Teaching and research focused on quality management and operations management.
Linköping University • Linköping, Sweden
Conducted research on the implementation of international standards in the manufacturing sector.
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