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Claudia Lai is an Assistant Professor in the Department of Health Information Science at the University of Victoria. With a PhD in Health Services Research from the University of Toronto, she has a profound expertise in digital innovations aimed at promoting healthy aging. Her research interests include shared decision making, public health, community-based participatory research, digital health equity, integrated care, learning health systems, and patient portals. Claudia brings over 15 years of policy research experience across various health system levels, including home and community care, government agencies, provider organizations, hospitals, and academic settings. Following her PhD, she completed a post-doctoral fellowship at the University of Laval focusing on shared decision making and knowledge translation. Her work emphasizes collaboration with patient partners and community stakeholders to explore lived experiences and inform equitable health systems. Claudia is dedicated to advancing the theory and methodology of co-design to evaluate digital innovations that improve the quality of health care outcomes.
Department: Department of Computer Science. GRE is highly recommended for international students.