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Farhad Shafti is a Senior Lecturer at the Adam Smith Business School, University of Glasgow, specializing in Management Science and Operational Research. He holds a BSc and MSc in Industrial Engineering from the University of Science and Technology and the University of Tarbiat Modares in Iran, and a PhD in Management Science from the University of Strathclyde. Farhad's expertise extends to Service Operations Management and Performance Measurement, blending his insights from theology and Islamic studies with Management Science. His extensive teaching experience spans undergraduate and postgraduate levels, across various international educational contexts, including modules taught in Dubai, Abu Dhabi, Switzerland, Greece, Malaysia, and Singapore. His research interests focus on service quality, productivity management, and performance measurement, utilizing qualitative methods to explore these areas. Farhad has published papers in service operations and has been involved in numerous research projects, including a study on service science and the productivity of services. He actively supervises doctoral candidates and is keen on exploring various innovative themes in performance measurement and service management, particularly within digital entrepreneurship. He is passionate about connecting academic pursuits with practical applications in business, contributing to innovation and economic development through his research endeavors.
University of Glasgow • Glasgow, Scotland
Teaching and researching in Management Science, focusing on Service Operations and Performance Measurement.
University of Strathclyde • Glasgow, Scotland
Focused on teaching excellence and variety of academic responsibilities in Management Science.