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Jenny Paola Berrio Sanchez is affiliated with the University of Copenhagen, where she specializes in understanding service usage, information processing, content delivery, and generating insights through data analysis. Her work encompasses extracting valuable insights from user engagement and behavior, which are pivotal for enhancing service delivery. Over the past five years, she has engaged in numerous external collaborations across Europe, Africa, and America, contributing to various publications and research projects that delve into practical applications of these insights. Jenny's research interests primarily focus on the intersection of information science and user experience, aiming to optimize how services are perceived and utilized by different user demographics.
Focuses on clinical, social, and cognitive psychology.