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Jenny van Doorn is a Professor of Service Marketing at the University of Groningen. Her research primarily focuses on service technology, robotics, customer engagement, and sustainability, with a particular emphasis on food waste. She has held various guest professorships, including a visiting position at the University of Passau. Known for her contributions in the field of marketing, she explores the intersection of technology and customer relationships, aiming to enhance service delivery and consumer experiences. Jenny has extensive experience in executive education, further establishing her reputation in service leadership. She is dedicated to fostering innovative concepts in marketing and driving forward-thinking strategies in the academic and practical realms of service management.
Standard Master's entry requirements for Economics, Business, Finance, Accounting, and Management departments within the Faculty of Economics and Business.