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Jessica Watterson is an Adjunct Senior Research Fellow at Monash University's Action Lab in the Faculty of Information Technology and also holds a position as an Adjunct Senior Lecturer in the Jeffrey Cheah School of Medicine and Health Sciences at Monash University Malaysia. Her research focuses on the design and evaluation of digital health technologies, particularly for underserved populations. Watterson has conducted numerous studies, including programs leveraging text messaging to help low-income Latinx patients manage diabetes and initiatives to improve antenatal care accessibility in Samoa for pregnant women. Her work extends to developing mobile app solutions aimed at enhancing immunization rates in India and improving health care team communication through electronic medical records in the United States to bolster HIV care efforts in Rwanda. Before her tenure at Monash, Watterson employed human-centered design principles in health innovations during her role as a Senior Design Researcher at IDEO. She has also collaborated with global organizations such as the World Health Organization, Oxfam, and Médecins Sans Frontières, focusing on health improvement initiatives. Watterson holds a PhD in Health Policy and a Master of Public Health from the University of California, Berkeley, along with a Bachelor of Arts in Biochemistry from New York University.
Requirements are standardized across the Faculty of Information Technology for most Master's programs including Computer Science and Data Science.