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Jill Sweeney was awarded a PhD in marketing in 1995. Her academic research focuses on services marketing, value co-creation, customer engagement, and word-of-mouth. She has published widely in leading journals, including the Journal of Retailing, Australian Journal of Management, Psychology & Marketing, and Journal of Service Research. Jill has served as Chair of the Australian Marketing and Social Research Society National Council and was the co-chair for the ANZMAC 2005 conference in Fremantle. She was also Associate Dean of Research and Research Training at the University of Western Australia Business School from 2008-2010 and has played a significant role in research education committees, mentoring junior staff. Her qualifications include a BSc from the University of Bristol, a Diploma in Mathematical Statistics from the University of Cambridge, and a Master of Business (Marketing) and PhD from Curtin University. Her future research interests include the role of word-of-mouth in energy-saving behaviors, co-creation of value in healthcare, and perceived value in financial planning. Jill has successfully secured numerous grants from the Australian Research Council for her research projects.
University of Western Australia • Perth
Oversee research initiatives and mentor junior staff.
University of Western Australia Business School • Perth
Led various research projects and contributed to curriculum development.
University of Western Australia • Perth
Taught courses in marketing and conducted research.
University of Western Australia • Perth
Instructed undergraduate marketing courses.
Murdoch University • Perth
Conducted research assessments in social program evaluation.
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