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Joseph Milner is a Professor of Operations Management at the Rotman School of Management, University of Toronto. He holds the Magna Professorship in Management and serves as Vice-Dean of MBA Programs. His teaching focuses on operations management, operations strategy, and service operations at both MBA and Executive MBA levels. His research interests include service operations modeling, revenue management, and healthcare operations. Milner's publications have appeared in leading journals such as Operations Research, Management Science, and Manufacturing & Service Operations Management. He has also served on various editorial boards. Milner earned his PhD and MS in Operations Research from the Massachusetts Institute of Technology and holds a BS in Industrial Engineering from Cornell University. He is also involved in supervising PhD students and overseeing industry projects.
Department of Sociology