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Professor Kris Johnson Ferreira is an Edgerley Family Associate Professor of Business Administration at Harvard Business School, focusing on Technology Operations Management. Her research primarily investigates how retailers utilize algorithms in revenue management decisions, including pricing and product display, to improve decision-making processes. Pursuing her PhD in operations research from the Massachusetts Institute of Technology, Dr. Ferreira has gained recognition for her innovative work in developing machine learning optimization algorithms that predict consumer demand. She has been awarded several honors, including finalist positions for the M&SOM Paper Award and multiple INFORMS awards for research excellence. Her research emphasizes the significance of effective human-algorithm collaboration and explores challenges faced by employees in adhering to algorithmic recommendations. In addition to her research, she teaches the Supply Chain Management course in the MBA program and numerous Executive Education programs.
Harvard Business School • Boston, MA
Teaching and conducting research in Business Administration, focusing on technology operations management and supply chain management.
The PhD in Business Administration is the primary doctoral degree encompassing various areas of study including Business Economics, Accounting, and Strategy.