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Kristina Workman is a senior lecturer in management at the Cornell Peter and Stephanie Nolan School of Hotel Administration. She received her PhD in management from the Ross School of Business at the University of Michigan and graduated summa cum laude with a BBA in management psychology from the Commonwealth Honors College at the University of Massachusetts Amherst. Workman's research focuses on affirmative interpersonal dynamics and how individuals navigate their work environments to foster acknowledgment, respect, and support among peers. Her work investigates areas such as prosocial behavior, behavioral ethics, compassion, and leadership, particularly looking at the influence of seemingly small, everyday interactions on the quality of treatment individuals receive in professional settings. She emphasizes the agency individuals have in determining how specific interpersonal encounters unfold within the relational context of their work. Workman has published research articles in various academic journals including the Journal of Applied Psychology, Annual Review of Organizational Psychology, Organizational Behavior and Human Decision Processes, and the Journal of Management Inquiry.
Department of Architecture