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Leela Nageswaran is an Assistant Professor in the Foster School of Business at the University of Washington, specializing in Operations Management. She holds a BTech from the Indian Institute of Technology (2010), as well as an MS (2014) and PhD (2018) from Carnegie Mellon University. Her research interests encompass a wide range of topics within operations management, including retail operations, returns management, the operations-marketing interface, and service operations. Prior to her academic career, she worked as an Associate at the Boston Consulting Group (BCG) in Mumbai from June 2010 to 2012. Leela has received several honors, such as the PhD Program Mentoring Award from the Foster School of Business in 2024, and is a finalist in the INFORMS Junior Faculty Interest Group Paper Competition in 2023. Her work has been recognized for enhancing understanding in the field of operations management and contributing meaningfully to both academic discourse and practical applications in service management operations.
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