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Maia L. Jacobs is an Assistant Professor in the Department of Computer Science, with a joint appointment in Preventive Medicine at Northwestern University. She directs the Northwestern Personalized Adaptive Technologies Health (NUPath) Lab, where her research focuses on the design and evaluation of human-centered technologies that support decision-making, communication, and collaboration in complex sociotechnical systems, particularly within healthcare and community settings. Jacobs' work emphasizes supporting shared decision-making while reducing the epistemic and emotional burdens faced by clinicians, patients, caregivers, and frontline workers. Her research includes the development of collaborative decision support tools for oncology and pediatrics, adaptive interventions to prevent secondary traumatic stress among frontline workers, and conversational systems aimed at improving communication in clinical and community contexts. A key focus of her efforts is on stakeholder engagement, equity, and implementation, partnering closely with health systems and community organizations to ensure that the technologies developed are trustworthy, actionable, and scalable.
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