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Mairead O'Connor is an Assistant Professor at the University of New South Wales, specializing in Business Information Systems. She obtained her PhD from the National University of Ireland Galway, where she concentrated on inclusive design within the realm of digital technologies. Her research encompasses four primary areas: designing technologies for marginalized communities across Asia and Oceania employing design science methodologies; enhancing government digital services with a focus on usability and inclusion; optimizing design processes within large-scale technology enterprises; and applying inclusive design principles in sectors like Fintech, Artificial Intelligence, and Cybersecurity. Mairead has contributed to high-impact publications including the International Conference on Information Systems and the Information Management Journal, and she has been acknowledged with the National Diversity Inclusion Award for her significant contributions to technology and business fields, particularly concerning minority and underrepresented groups.
Includes Business Intelligence, Enterprise Systems, and Cybersecurity Management streams.