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Mariana S Gustafsson is an Associate Professor at Linköping University specializing in Political Science with a focus on e-Government and the effects of digitalization on public administration and governance. Her research investigates the evolving demands of democracy within a highly digitalized society, emphasizing the necessity for new governance methods in the public sector. Gustafsson's work integrates both theoretical and practical insights into how the digital landscape affects public administration, fostering a deeper understanding of the relationships between technology, public servants, and citizens. Current research projects delve into the challenges posed by automated decision-making in social services, particularly regarding the implementation of robotic process automation (RPA) in Swedish income support services, uncovering the associated professional and organizational tensions. She engages in international collaborations to improve citizen-centric public e-services and enhance trust within digital frameworks. Agency and involvement of stakeholders are crucial to her approach, aiming at incremental reforms based on shared knowledge and community engagement. Gustafsson teaches various courses related to international governance, comparative political systems, and welfare systems in Europe, guiding students in navigating contemporary political challenges.
Linköping University • Linköping, Sweden
Teaching and conducting research in Political Science.
Linköping University • Linköping, Sweden
Director of studies in Political Science.
Linköping University • Linköping, Sweden
Research focusing on political science topics.
Linköping University • Linköping, Sweden
Conducted doctoral research in Political Science.
Linköping University • Linköping, Sweden
Provided expertise on specific projects.
Oxford Research • Kristiansand, Norway
Conducted analysis on various research projects.
Lärande Lund • Lund, Sweden
Assisted in research and academic projects.
Pedagogiska institutionen, Lund University • Lund, Sweden
Supported research efforts in education studies.
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