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Mark Fagan is a Lecturer in Public Policy at Harvard Kennedy School and a Senior Fellow at the Mossavar-Rahmani Center for Business and Government. He teaches courses on Operations Management, Service Delivery Systems, Systems Thinking, and Supply Chain Management, as well as the policy design and delivery for degree programs and executive education. His research interests include the regulation of competitive markets, with a current focus on the impacts of autonomous vehicles. He leads initiatives related to cross-sector policy design and has co-authored papers regarding policy actions for cities to prepare for the impact of autonomous vehicles. Fagan has extensive experience in the transportation sector through his consulting work with Norbridge, Inc., a management consulting firm. He has also authored a digital course on lobbying advocacy and has developed various teaching materials for operations management. Fagan holds a Master's degree in City and Regional Planning from Harvard University and a Bachelor's degree from Bucknell University.
Administered by the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences (GSAS).