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Mary Rowe is an adjunct professor at MIT Sloan School of Management, where she teaches Negotiation and Conflict Management. With over 20 years of experience in these fields, she has served for 42 years as an organizational ombuds, reporting directly to five presidents of MIT. Rowe specializes in conflict management and is recognized as an expert in interpersonal negotiations, where she addresses serious conflicts and concerns from hundreds of individuals annually. Her research includes a diverse range of topics encountered throughout her career, from the role of an organizational ombuds to harassment and the impact of micro-affirmations. She particularly focuses on the dynamics of power used in interpersonal negotiations, dispute resolution system design, and coping with difficult people. Rowe is also interested in the influence of bystanders in promoting positive behavior in organizations and preventing the negative effects of micro-inequities. Her educational credentials include a BA in History/International Relations from Swarthmore College and a PhD in Economics from Columbia University.