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Mollie Ruben earned her PhD in psychology from Northeastern University, where she developed a strong background in doctor-patient communication and the quantification of nonverbal behavior. Her research focuses on creating standardized tests to evaluate physicians' interpersonal skills and conducting meta-analyses on these topics. Ruben is a certified coder in the Facial Action Coding System (FACS) and the Roter Interaction Analysis System (RIAS). She utilizes these coding systems to examine the impact of healthcare providers' communication styles on patient health outcomes, with a particular interest in ameliorating the experience of physical pain among patients. Additionally, she explores issues surrounding doctor-patient communication with sexual minorities and LGBT patients. Currently, she is affiliated with the VA Boston Healthcare System, contributing to the field of General Internal Medicine as a Research Assistant Professor at Boston University's Chobanian & Avedisian School of Medicine.
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