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Peihao’s research centers on experience design and service innovation. He aspires to leverage research to enhance the well-being of stakeholders in the platform economy, including service providers, customers, and local neighborhoods through service technology innovation. Peihao aims to establish an inclusive and respectful classroom environment where everyone can freely exchange ideas and gain fruitful academic and industrial insights. His teaching motto is 'Always student-inspired students.' Peihao has previously occupied managerial roles in organizations such as Intercontinental Hotel Group and Hyatt, as well as in retail businesses. He is eager to establish connections with local businesses to support his students' successes.
GRE is not required.