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Raga Gopalakrishnan is an Assistant Professor in Operations Management at the Smith School of Business, Queen's University. His research focuses on service operations management, particularly concerning strategic entities within service systems, as well as pricing and revenue management aimed at designing sustainable market models for modern urban mobility. Raga's academic background includes a PhD and M.S. in Computer Science from the California Institute of Technology, and a B.Tech. in Computer Science Engineering from the Indian Institute of Technology Madras. He has held postdoctoral positions at Cornell University and the University of Colorado Boulder, and has worked as a Research Scientist at Conduent Labs India. Raga's research interests span optimization, probability, queueing theory, decision theory, game theory, and mechanism design, where he employs analytical results, numerical methods, and data-driven simulations to achieve practical outcomes. He has authored numerous publications in reputable journals and has been actively involved in teaching and supervising both graduate and undergraduate students in various courses related to operations and analytics.
Smith School of Business, Queen's University • Kingston, ON, Canada
Teaching and conducting research in Operations Management.
School of Civil & Environmental Engineering, Cornell University • Ithaca, NY, USA
Conducted research in operations research and engineering.
University of Colorado Boulder • Boulder, CO, USA
Worked in the Department of Electrical, Computer & Energy Engineering.
Department of Computing offers research-based, project-based, and course-based patterns.