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Renée Richardson Gosline is a Research Scientist and Senior Lecturer at MIT Sloan School of Management, where she leads the Human-First AI group within MIT's Initiative on Digital Economy. With expertise at the intersection of behavioral science and technology, she explores the implications of AI and cognitive biases on human decision-making. Renée has been recognized as a Digital Fellow at Stanford’s Digital Economy Lab and was named one of the World’s Top 40 Professors by Poets & Quants in 2024. She is acknowledged for her contributions as a thought leader on the impacts of AI on human judgment and biases. Renée has presented her research at high-level events, including the White House Office of Science and Technology Policy, and has been featured at SXSW and OECD conferences. Her work is published in various academic journals and books and covered by international media. This includes her forthcoming book, "Praise Friction," which discusses how AI impacts experiences and emphasizes the importance of auditing decision-making processes to reduce harmful friction and promote beneficial friction. Renée teaches MBA and Executive Education classes, focusing on AI, customer experience strategy, and the culture of experimentation. Before academia, she worked in marketing at LVMH, Moet Hennessy, and Leo Burnett, and holds undergraduate, master’s, and doctoral degrees from Harvard University.
MIT Sloan School of Management • Cambridge, MA
Leads the Human-First AI group and focuses on the intersection of behavioral science and technology.
MIT Sloan School of Management • Cambridge, MA
Teaches MBA and Executive Education courses specializing in AI and customer experience strategy.