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Rhiannon Parker is a Research Fellow at the Centre for Social Impact at UNSW, specializing in qualitative research that focuses on how institutions identify and respond to the vulnerabilities experienced by individuals facing social and systemic disadvantage. Rhiannon has expertise in designing and reviewing strategic frameworks, policies, and evaluation approaches that promote fair, culturally responsive, and trauma-aware service delivery. Her work spans multiple systems including taxation, justice, education, health, housing, and essential services, with a strong emphasis on policy and service design that is inclusive and trustworthy, grounded in lived experience. She supports public social purpose organizations in designing measurement and evaluation frameworks that are participatory, equity-focused, and methodologically robust, ensuring that they are informed by the experiences of service users and frontline practitioners while remaining aware of institutional complexities.
Includes Business Intelligence, Enterprise Systems, and Cybersecurity Management streams.