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Richard Greatbanks is a Professor in the Department of Management at the University of Otago. He has a BSc from CNAA, an MSc, and a PhD from the University of Manchester. With significant experience in the aerospace industry, where he held various technical managerial positions for over thirteen years, Richard transitioned to academia. His research focuses on quality process improvement and performance measurement, particularly in small to medium-sized enterprise (SME) organizations and operational excellence in service organizations. Richard is also engaged in various educational responsibilities, teaching courses such as Managing Organisations and Operations Excellence, in addition to supervising PhD students. His research interests include Lean Thinking applications in healthcare, performance measurement in nonprofit organizations, and the application of quality improvement techniques in service sectors. Richard aims to collaborate with prospective PhD students and is committed to developing research projects tailored to their interests.
The generic Master of Science (MSc) requirements apply to departments like Biochemistry, Anatomy, Physiology, Botany, and Zoology.