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Rob Basten is an associate professor at Eindhoven University of Technology (TU/e). He specializes in operations management and behavioral operations management, focusing on maintenance, spare parts supply, and after-sales services. Basten is particularly interested in utilizing new technologies to enhance services, such as additive manufacturing for spare parts and understanding human behavior in decision-making contexts with collaborative decision support systems. His research is interdisciplinary, and he aims to conduct high-quality research that addresses practical problems, often in cooperation with high-tech industries like ASML, NXP, Canon Production Printing, Marel Poultry, and the Ministry of Defence. He has taught courses including Maintenance & Service Logistics and Behavioral Operations Management. Basten's academic journey includes a Master's in Industrial Engineering Management (2004) and Computer Science (2005) from the University of Twente, and a PhD in Operations Management in 2010. He has held visiting positions at prestigious institutions such as the University of Texas at Austin and Rensselaer Polytechnic Institute. Additionally, he has served as a reviewer for numerous academic journals and organized events like the Maintenance Research Day and the Behavioral Operations Conference in 2019.
Eindhoven University of Technology (TU/e) • Eindhoven, Netherlands
Teaching and conducting research in operations management and behavioral operations management.
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