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Professor Robyn Clay-Williams is an internationally regarded health services researcher and a leading exponent of Resilient Health Care. At the Australian Institute of Health and Innovation, she leads a research stream focused on human factors and resilience in health care. Her expertise lies in creating health services systems that function effectively in the presence of complexity and uncertainty. Clay-Williams bridges the gap between theory and practice, developing products and processes that are ready for implementation. With an h-index of 35 and over 5,700 citations, she has published extensively, including 300 peer-reviewed academic outputs and 75 technical advisory reports for government organizations. As Chief Investigator, she has secured $40.7 million in grants, contributing to significant advancements in understanding health system functionality. Clay-Williams provides expert advice to policymakers, clinicians, and researchers, both in Australia and internationally. Her impactful research has led to new safety approaches adopted in over 30 hospitals globally, addressing unexpected events, like COVID-19. She has presented keynote lectures worldwide and is also recognized for her prior career as a military test pilot and electronics engineer.
Applied to Department of Business (MBA Program).