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Shoshana Hahn-Goldberg is an Assistant Professor at the Leslie Dan Faculty of Pharmacy, University of Toronto, and a Scientist and Project Lead at UHN OpenLab, a design innovation shop at Toronto General Hospital. Her research employs mixed methods combining industrial engineering and user-centered design to enhance health system processes and improve quality and experiences. Shoshana's current work addresses care transitions and social determinants of health, focusing on the complexities faced by patients and families in healthcare systems. She aims to design and implement solutions to improve communication during transitions from hospital to home, involving a range of stakeholders in the process. One of her key projects, the patient-oriented discharge summary (PODS), has been successfully implemented in over 50 healthcare organizations across Ontario, Canada. Shoshana has authored 16 peer-reviewed journal publications and has supervised 26 students in various research projects, demonstrating her commitment to advancing knowledge and improving health outcomes through innovation.
Department of Sociology