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Susan Browne is a Research Associate in General Practice and Primary Care at the University of Glasgow. Her current research focuses on the evaluation of the Whole Family Wellbeing Fund Primary Care programme, where she leads a qualitative process evaluation to explore the effectiveness of Family Wellbeing Support Workers in Glasgow’s Deep End Practices. Susan has extensive experience in qualitative research methods, particularly in understanding patient experiences and healthcare inequalities. Her research career has been marked by a commitment to improving primary care services, as evidenced by her previous work on projects like the Multimorbidity Arthritis and Persistent Musculoskeletal Pain Study, the Long-COVID Scotland Study, and the evaluation of palliative care services for people with COPD. She has been involved with the MRC/CSO Social and Public Health Sciences Unit, evaluating complex public health interventions, including the Healthy Start Voucher Scheme. Susan completed her PhD at the University of Glasgow, examining the experiences of colorectal cancer patients during diagnosis and treatment. Her recent publications have focused on health inequalities and the impact of digital health tools on outcomes for long COVID patients.