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Susan Dumais is an Affiliate Professor at the University of Washington's Information School and has been with Microsoft Research since July 1997. Her research interests encompass algorithms and interfaces that improve information retrieval, focusing on various aspects of human-computer interaction. Dumais' current research emphasizes gaze-enhanced interaction and the temporal dynamics of information systems. She explores user modeling and personalization, as well as innovative interfaces for interactive retrieval and search evaluation. Dumais has conducted extensive studies on information access challenges, personal information management, desktop search, question answering, text categorization, and collaborative filtering. She has collaborated closely with several Microsoft groups, including Bing, Windows Desktop Search, SharePoint Portal Server, and Office Online Help, on search-related innovations and advancements.
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