Professor Dr. Tom Karlsson

Biography

Tom S. Karlsson is an associate professor in public administration at the University of Gothenburg, where he serves as the Director of Studies for undergraduate and master's education at the School of Public Administration. His research interests focus on governance, organization of public authorities at both central and local levels, and the historical effects of modern reforms. He has investigated New Public Management (NPM), exploring how it has manifested differently in Sweden compared to other contexts and its resilience against changes. Furthermore, he studies the shift from 'citizen' to 'customer' in public discourse and the associated implications. Tom has been actively involved in teaching across various academic levels, supervising students in management, control, organization, and leadership. He has also held editorial roles in several academic journals and coordinated degree programs including the Nordic Master's Program in Public Administration. His research has appeared in notable journals such as Public Management Review and Financial Accountability & Management, alongside various books with recognized publishers.

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