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Dr. Yoo Jung (Erika) Oh specializes in artificial intelligence (AI) dialogue systems, commonly referred to as AI chatbots. Her research investigates the dynamics of human-AI communication and the impact of persuasive AI on human perceptions and behaviors. Dr. Oh's work focuses on understanding communication patterns and the resulting persuasion and relational outcomes in human-AI interaction. Her studies have been published in reputable journals such as the Journal of Communication, Journal of Computer-Mediated Communication, and the International Journal of Communication.
Department of Psychology