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Danielle van Jaarsveld is the E.D. MacPhee Professor and Division Chair of Organizational Behaviour & Human Resources at the UBC Sauder School of Business. She holds a Bachelor of Arts degree from Princeton University and both a Master’s and PhD from Cornell University. Her research primarily focuses on customer service quality, organizational performance, and strategic human resource management. She has published extensively in leading journals, including Personnel Psychology and the Journal of Service Management, contributing significantly to the fields of management and human resources. Van Jaarsveld has been recognized for her work on voluntary turnover rates and the impact of HR practices on employee retention. Her commitment to advancing knowledge in organizational behaviour is evident through her numerous publications, which explore critical topics such as employee aggression and turnover outcomes influenced by supervisory treatment. She is also involved in teaching various courses in her areas of expertise, gearing her research findings towards actionable insights for practitioners.
Offers course-only and thesis routes. Focus areas include philosophy of science, mind, ethics, and Asian philosophy.