Customer Service Quality Professors in Global

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Raj Sivasubramanian
Michigan State University United States of America
customer experience
customer-centricity
customer feedback
customer insights
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Jamie Burton
University of Manchester United Kingdom
customer experience
customer engagement
customer feedback
customer relationship management
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Tracey Danaher
Monash University Australia
service quality
customer experience
consumer well-being
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Adrian Payne
University of New South Wales Australia
customer centricity
customer advocacy
customer retention
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Umut Konus
University of Amsterdam Netherlands
customer experience
customer relationship management
customer journeys
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Ekene Enemchukwu
Stanford University United States of America
quality improvement
quality of life
patient satisfaction
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Peter Fader
University of Pennsylvania United States of America
customer centricity
customer relationship management
customer lifetime value
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Christian Van Buskirk
University of Victoria Canada
customer loyalty
customer experience management
customer relationship management
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Marcel Paulssen
University of Geneva Switzerland
quality measurement
customer-company relationships
customer experience tracking
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Professor
Technical University of Berlin Germany
quality management
quality processes
quality management systems
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Katarzyna Wac
University of Copenhagen Denmark
quality of service
quality of experience
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Reza Moinpour
University of Washington United States of America
product quality
customer satisfaction
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Bjorn Gustavsson
University of Manchester United Kingdom
customer satisfaction
customer relationships
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Mojtaba Poorrezaei
Warwick Business School United Kingdom
customer experience
customer engagement
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Joanna Dion
Queen's University Canada
patient quality
quality assurance
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Larry Seiford
University of Michigan United States of America
quality
quality improvement
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Divya Ramachandran
University of Manitoba Canada
customer experience
customer engagement
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Syed Rahman
Macquarie University Australia
customer experience
customer engagement
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Thomas O'toole
Northwestern University United States of America
customer centricity
customer loyalty
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Mathilde Strating
Erasmus University Rotterdam Netherlands
quality care
client perspectives on quality of life
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Forrest Morgeson
Michigan State University United States of America
customer satisfaction
customer experience management
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