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Helena Iacobaeus is a postdoctoral researcher at Linköping University, focusing on the intersection of digital inclusion and civic engagement. Her doctoral thesis explored the relationship between digital exclusion and broader social exclusion, emphasizing the importance of digital literacy as a prerequisite for active participation in a digital society. Iacobaeus' research highlights the significant role that public service providers, particularly frontline workers like street-level bureaucrats, play in facilitating or hindering digital inclusion among citizens. Her current work examines the strategies employed by library staff to address digital exclusion and promote democratic development by making knowledge accessible to all, irrespective of their background or resources. This research aims to create a broader understanding of the roles that various public sector entities, including schools, healthcare institutions, and libraries, can play in bridging the digital divide. Iacobaeus is dedicated to enhancing the understanding of how digital tools can empower citizens and strengthen democratic participation in an increasingly digitalized society.
Requirements are standardized across the Faculty of Science and Engineering (Institute of Technology) for international Master's programs.