Generate a tailored SOP for Dr. Liana Victorino. Improve your application with a focused, well-structured draft.
Liana Victorino joined the Gustavson School of Business at the University of Victoria in July 2008. She brings an enthusiastic approach to teaching and research in the area of service operations management. Her specific research interests include service design and innovation. Liana's work has been published in renowned journals such as Production Operations Management, Journal of Service Research, and Journal of Service Management. She focuses on understanding how customers perceive their service experiences to aid important service design decisions. Liana has served as the president of the POMS College of Service Operations and held the role of co-VP programs. Her commitment to teaching excellence has earned her several awards over the years, including the Gustavson School of Business Award of Excellence in Teaching.
Department: Department of Computer Science. GRE is highly recommended for international students.