Service Quality Professors in Global

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Raj Sivasubramanian
Michigan State University United States of America
customer experience
customer feedback
customer-centricity
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Katarzyna Wac
University of Copenhagen Denmark
quality of service
quality of experience
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Larry Seiford
University of Michigan United States of America
quality
quality improvement
service systems
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Linda Moberg
Uppsala University Sweden
health care quality
elder care quality
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Maureen Dunn
Pennsylvania State University United States of America
quality of life
sleep quality
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Alex Chiumento
University of Twente Netherlands
user quality
service throughput
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Charlotte Ulrik
University of Copenhagen Denmark
service efficiency
healthcare services
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Richard Greatbanks
University of Otago New Zealand
service excellence
quality process improvement
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Bart Koelmans
Wageningen University Netherlands
water quality
sediment quality
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Siok Kuan Tambyah
National University of Singapore Singapore
quality of life
services marketing
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Cynthiana Hartono
Vrije Universiteit Amsterdam Netherlands
disclosure quality
financial reporting quality
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Jeroen Schepers
Eindhoven University of Technology Belgium
customer experience
service marketing
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Brian Hwarng
National University of Singapore Singapore
quality management
service operations
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Janelle Heineke
Boston University United States of America
quality management
professional services
service operations
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Manfred Bruhn
University of Basel Switzerland
quality management
service marketing
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Geneviève Marchand
Université de Montréal Canada
quality management
indoor air quality
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Tracey Danaher
Monash University Australia
service quality
customer experience
services marketing
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Laura Li
University of Illinois United States of America
quality management
quality accruals
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Jamie Burton
University of Manchester United Kingdom
customer experience
customer feedback
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Richard Spreng
Michigan State University United States of America
customer experience
satisfaction
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Larry Menor
Western University Canada
service operations
services marketing
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