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Olivia Jung’s work in healthcare management informs interdisciplinary training in organizational behavior, general management, and health policy. Drawing on organizational theories, she studies ways to motivate, organize, and support innovation among frontline healthcare workers who are closest to care delivery. Innovating involves generating, championing, and implementing ideas to improve care delivery, solve organizational problems, and enhance working environments, focusing on worker/patient experience and care equity. Her research program examines the organizational structures, processes, and cultures that support bottom-up, distributed innovation. A central feature of her work involves partnering with organizations to collect original data, utilizing various research methods including field experiments, surveys, interviews, and observations to study the complexities of life within organizations and communities. To date, she has collaborated with hospitals, primary care clinics, and government agencies to design, implement, measure, and analyze the impact of innovation activities.
Department of Economics admits primarily for the PhD program.