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Svetlana Norkin's research is focused on advancing organizational trust theory within socio-technical contexts, particularly in relation to Generative Artificial Intelligence (GenAI)-augmented environments. With a PhD in social sciences and degrees in informatics and business administration, she draws upon a diverse background that includes significant roles in high-tech companies like Microsoft and IBM. Her work examines the role of trust in technology-mediated environments and how it impacts organizational design and managerial practices. In her doctoral research, she investigated the mediating role of operational steering and information flows in fostering trust-based relationships within public sector organizations. Norkin's practical experience includes enhancing employee engagement through modern workplace technology and collaborating with Microsoft Research to explore innovative video communication methods for virtual meetings. She is actively involved in guest lectures, external teaching, and has presented at conferences on topics related to AI adoption in organizations.
Technical University of Denmark • Ballerup, Denmark
Engaged in research focusing on trust and technological implementation in organizational settings, including studies on Generative Artificial Intelligence.
Microsoft • International
Dedicated to enhancing employee engagement and maximizing the value of modern workplace technology.
This requirement applies generally across Technical University of Denmark (DTU) MSc programs including Computer Science, Applied Mathematics, and Engineering disciplines. Specific prerequisites vary by department/curriculum.