Dr. Sylvaine Tuncer

Biography

Sylvaine Tuncer is a lecturer in Work, Interaction & Technology at King's Business School. A qualitative sociologist, her research focuses on work practices, interactions, and collaboration technologies, utilizing ethnographic methods combined with expertise in video data analysis. She has studied various settings involving technologies, including video-mediated communication, robot-assisted surgery, and online platforms for auction sales of fine art and antiques. Sylvaine has presented at numerous international conferences, including the European Group for Organization Studies and the American Sociological Association Annual Meeting. She is on the board of the Ethnomethodology Conversation Analysis Section of ASA and co-organizes international workshops on Healthcare and Technology. In addition, she teaches both undergraduate and graduate courses, leading modules such as Communication in Organizations and Work Practice & Technology Management. Sylvaine currently serves as Deputy Programme Director for Business Management BSc and is accepting new PhD students focused on ethnography and technology's impact in various real-world settings, particularly in healthcare and service encounters.

Research Interests

Experience