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Zhaoyan Liu is a lecturer at Nanyang Business School, NTU Singapore. He graduated with a PhD from the Department of Analytics and Operations at the NUS Business School. His academic journey has been marked by distinguished recognition, including being a President’s Scholarship awardee and consistently achieving placements on the Dean’s List. Zhaoyan's research is concentrated on understanding individuals' utility, actions, and decisions, and how these factors impact operational processes, performance, and outcomes. He delves into interdisciplinary fields to uncover valuable insights that drive improvements in organizational behavior and operational efficiency. As an advocate for artificial intelligence, Zhaoyan actively promotes the integration of AI technologies in enhancing decision-making and operational strategies within organizations. His work strives to significantly contribute to the fields of analytics and operations, aiming to bridge the gap between theoretical research and practical application.