Customer Service Interactions Professors in Global

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Jamie Burton
University of Manchester United Kingdom
customer experience
customer engagement
customer relationship management
customer feedback
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Raj Sivasubramanian
Michigan State University United States of America
customer experience
customer-centricity
customer insights
customer feedback
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Adrian Payne
University of New South Wales Australia
customer centricity
customer advocacy
customer relationship management strategy
customer retention
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Eric Schwartz
University of Michigan United States of America
customer behavior prediction
customer relationship management
customer analytics
interactive marketing
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Umut Konus
University of Amsterdam Netherlands
customer experience
customer journeys
customer relationship management
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Julian Frommel
Utrecht University Netherlands
social interactions
human-computer interaction
user experience
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Henning Pohl
Aalborg University Denmark
human-computer interaction
mobile interaction
casual interaction
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Alex Mariakakis
University of Toronto Canada
human-computer interaction
mobile interaction
interaction design
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Pippin Barr
Concordia University Canada
human-computer interaction
interaction design
interactivity
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Sami Uddin
University of Regina Canada
human-computer interaction
interaction techniques
user experience
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Rilla Khaled
Concordia University Canada
human-computer interaction
interaction design
user experience
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Jakob Tholander
Stockholm University Sweden
human-computer interaction
interaction design
tangible interaction
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Francisco Gomes
Chalmers University of Technology Sweden
human-computer interaction
interaction design
user experience
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Graham Dove
New York University Tandon School of Engineering United States of America
human-computer interaction
interaction design
human-ai interaction
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Jaisie Sin
Carleton University Canada
human-computer interaction
conversational user interfaces
user experience
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Audrey Girouard
Carleton University Canada
tangible user interactions
human-computer interaction
user experience
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Penny Kyburz
Australian National University Australia
human-computer interaction
interaction design
human-ai interaction
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Christian Van Buskirk
University of Victoria Canada
customer relationship management
customer experience management
customer loyalty
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Eike Schneiders
University of Southampton United Kingdom
human-computer interaction
human-ai interaction
human-robot interaction
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Malte Jung
Cornell University Netherlands
human-computer interaction
human-ai interaction
human-robot interaction
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Jesper Kjeldskov
Aalborg University Denmark
human-computer interaction
interaction design
human-robot interaction
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