Customer Journeys Professors in Global

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Adrian Payne
University of New South Wales Australia
customer centricity
customer advocacy
customer retention
customer relationship management strategy
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Jamie Burton
University of Manchester United Kingdom
customer experience
customer engagement
customer feedback
customer relationship management
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Christian Van Buskirk
University of Victoria Canada
customer experience management
customer loyalty
customer relationship management
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Eric Schwartz
University of Michigan United States of America
customer analytics
customer relationship management
customer behavior prediction
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Syed Rahman
Macquarie University Australia
customer experience
customer engagement
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Mojtaba Poorrezaei
Warwick Business School United Kingdom
customer experience
customer engagement
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Divya Ramachandran
University of Manitoba Canada
customer experience
customer engagement
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Charlene Yijun
Nanyang Technological University Singapore
customer experience
consumption experiences
consumer wellbeing
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Bjorn Gustavsson
University of Manchester United Kingdom
customer relationships
customer satisfaction
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Tracey Danaher
Monash University Australia
customer experience
consumer well-being
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Umut Konus
University of Amsterdam Netherlands
customer journeys
customer experience
customer relationship management
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Thomas O'toole
Northwestern University United States of America
customer centricity
customer loyalty
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Forrest Morgeson
Michigan State University United States of America
customer satisfaction
customer experience management
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Peter Fader
University of Pennsylvania United States of America
customer centricity
customer relationship management
customer lifetime value
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Aurélie Lemmens
Erasmus University Rotterdam Netherlands
customer analytics
customer lifecycle management
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Shakiba Khodabandeh
Stockholm University Sweden
customer decision making
customer segmentation
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Paul Harrigan
University of Western Australia Australia
customer engagement
customer relationship management
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Young-hoon Park
Cornell University Netherlands
customer behavior
customer relationship management
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Mark Slatin
Michigan State University United States of America
customer experience management
customer relationship management
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Andrew Dillon
University of Texas at Austin United States of America
user experience
user-centered design
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Sami Uddin
University of Regina Canada
user experience
user-centered design
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