Customer Relationship Management Professors in Global

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Alireza Rezaei
University of Warwick United Kingdom
resource management
quality management
cost management
risk management
value management
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Leon Caesarius
Uppsala University Sweden
business relationship management
service relationship management
marketing management
knowledge management
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Adrian Payne
University of New South Wales Australia
customer relationship management strategy
customer centricity
customer retention
customer advocacy
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Kelvin Yeo
Nanyang Technological University Singapore
reputation management
crisis management
change management
business communication
corporate communications
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Frank Harmsen
Maastricht University Netherlands
knowledge management
change management
data management
project management
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Christian Van Buskirk
University of Victoria Canada
customer relationship management
customer experience management
customer loyalty
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Alka Citrin
Georgia Institute of Technology United States of America
customer relationship management
marketing management
sales management
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Jamie Burton
University of Manchester United Kingdom
customer relationship management
customer experience
customer engagement
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Omar Merlo
Imperial College London United Kingdom
services relationship management
customer engagement
brand management
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Manfred Bruhn
University of Basel Switzerland
relationship marketing
business management
quality management
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Ajay Kohli
Georgia Institute of Technology United States of America
sales management
customer centricity
brand management
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Johan Anselmsson
Lund University Sweden
customer loyalty
brand management
market management
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Yeonsoo Kim
University of Texas at Austin United States of America
reputation management
crisis management
strategic communication management
issue management
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Cleopatra Veloutsou
University of Glasgow United Kingdom
brand management
marketing communications
consumer-brand relationships
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John Ulhøi
Aarhus University Denmark
human resource management
management
change management
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Diana Ingenhoff
University of Fribourg Switzerland
reputation management
strategic communication management
business communication
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Professor
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Diana Ingenhoff
University of Fribourg Switzerland
reputation management
strategic communication management
business communication
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Diana Ingenhoff
University of Fribourg Switzerland
reputation management
strategic communication management
business communication
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Michael Farley
ZHAW Zurich University of Applied Sciences Switzerland
crisis management
marketing communications
change management
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Eric Carlström
University of Gothenburg Sweden
crisis response management
change management
management control
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Edyta Kostanek
University College London United Kingdom
human resource management
knowledge management
project management
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