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Customer Retention
Customer Retention Professors in Global
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Professor
Adrian Payne
University of New South Wales
Australia
customer retention
customer advocacy
customer centricity
customer relationship management strategy
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Professor
Jamie Burton
University of Manchester
United Kingdom
customer engagement
customer experience
customer relationship management
customer feedback
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Professor
Christian Van Buskirk
University of Victoria
Canada
customer loyalty
customer relationship management
customer experience management
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Professor
Umut Konus
University of Amsterdam
Netherlands
customer experience
customer relationship management
customer journeys
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Professor
Shakiba Khodabandeh
Stockholm University
Sweden
customer decision making
customer segmentation
customer value management
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Professor
Eric Schwartz
University of Michigan
United States of America
customer relationship management
customer analytics
customer behavior prediction
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Professor
Jacob Cook
Harvard Business School
United States of America
customer retention
customer acquisition
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Professor
Robert Pollack
University of Washington
United States of America
customer retention
customer acquisition
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Professor
Eva Ascarza
Harvard Business School
United States of America
customer retention
customer relationship management
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Professor
Thomas O'toole
Northwestern University
United States of America
customer loyalty
customer centricity
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Professor
Syed Rahman
Macquarie University
Australia
customer engagement
customer experience
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Professor
Mojtaba Poorrezaei
Warwick Business School
United Kingdom
customer engagement
customer experience
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Professor
Divya Ramachandran
University of Manitoba
Canada
customer engagement
customer experience
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Professor
Bjorn Gustavsson
University of Manchester
United Kingdom
customer satisfaction
customer relationships
loyalty management
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Professor
Paul Harrigan
University of Western Australia
Australia
customer engagement
customer relationship management
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Professor
Peter Fader
University of Pennsylvania
United States of America
customer centricity
customer relationship management
customer lifetime value
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Professor
Young-hoon Park
Cornell University
Netherlands
customer behavior
customer relationship management
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Professor
Forrest Morgeson
Michigan State University
United States of America
customer satisfaction
customer experience management
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Professor
Marcel Paulssen
University of Geneva
Switzerland
customer relationships
brand loyalty
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Professor
Agata Leszkiewicz
University of Twente
Netherlands
customer relationship management
customer churn
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Professor
Barbara Kahn
University of Pennsylvania
United States of America
customer relationship management
brand loyalty
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