Friction In Customer Experience Professors in Global

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Chandana Manjunath
Macquarie University Australia
friction in customer experience
customer experience
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Charlene Yijun
Nanyang Technological University Singapore
customer experience
consumption experiences
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James Killian
Michigan State University United States of America
customer experience
employee experience
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Mary Poppen
Michigan State University United States of America
customer experience
employee experience
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Lewis Carbone
Michigan State University United States of America
customer experience
employee experience
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Raj Sivasubramanian
Michigan State University United States of America
customer experience
customer feedback
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Jamie Burton
University of Manchester United Kingdom
customer experience
customer feedback
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Umut Konus
University of Amsterdam Netherlands
customer experience
customer journeys
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Bjorn Gustavsson
University of Manchester United Kingdom
customer relationships
customer satisfaction
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William Owen
University of Waterloo Canada
friction
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Liuchi Li
Princeton University United States of America
friction
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Chris Marone
Pennsylvania State University United States of America
friction
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Ahmed Shalaby
University of Manitoba Canada
friction
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Daniel Mulvihill
University of Glasgow United Kingdom
friction
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Robert Rogers
University of New Brunswick Canada
friction
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Farshid Sadeghi
Purdue University United States of America
friction
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Ulf Olofsson
Royal Institute of Technology Sweden
friction
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Ali Erdemir
Texas A&M University United States of America
friction
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Norman Sleep
Stanford University United States of America
friction
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James Barber
University of Michigan United States of America
friction
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Emile Van Der Heide
University of Twente Netherlands
friction
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