Customer Satisfaction Professors in Global

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Murali Chandrashekaran
University of British Columbia Canada
customer satisfaction
happiness
consumer decision making
complaint management
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Charlene Yijun
Nanyang Technological University Singapore
customer experience
consumer wellbeing
consumer behavior
consumer psychology
consumption experiences
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Alex Gunz
University of Manchester United Kingdom
consumer experience
happiness
consumer psychology
well-being
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Bjorn Gustavsson
University of Manchester United Kingdom
customer satisfaction
customer relationships
consumer behavior
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Jamie Burton
University of Manchester United Kingdom
customer experience
customer feedback
customer engagement
customer relationship management
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Tracey Danaher
Monash University Australia
customer experience
consumer well-being
service quality
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Umut Konus
University of Amsterdam Netherlands
customer experience
customer journeys
customer relationship management
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Adrian Payne
University of New South Wales Australia
customer centricity
customer advocacy
customer retention
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Christian Van Buskirk
University of Victoria Canada
customer loyalty
customer experience management
customer relationship management
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Thomas Koo
Dalhousie University Canada
customer experience
consumer behaviour
well-being
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Eric Schwartz
University of Michigan United States of America
customer analytics
customer relationship management
customer behavior prediction
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Shakiba Khodabandeh
Stockholm University Sweden
customer decision making
customer segmentation
customer value management
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Sanam Akhavannasab
Aalborg University Denmark
customer experience management
consumer behavior
consumer empowerment
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Aurélie Lemmens
Erasmus University Rotterdam Netherlands
customer analytics
consumer data
customer lifecycle management
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Alexander Chernev
Northwestern University United States of America
consumer behavior
consumer psychology
consumer decision making
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Arianna Uhalde
University of Southern California United States of America
consumer behavior
consumer psychology
marketing well-being
well-being
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Monica Labarge
Queen's University Canada
consumer health
consumer empowerment
well-being
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Miriam Burgos
University of Southern California Marshall School of Business United States of America
consumer behavior
consumer decision making
consumer products
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Forrest Morgeson
Michigan State University United States of America
customer satisfaction
customer experience management
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Reza Moinpour
University of Washington United States of America
customer satisfaction
product quality
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Syed Rahman
Macquarie University Australia
customer experience
customer engagement
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