Modeling Customer Perceptions Of Service Recovery Across Cultures Professors in Global

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Paul Patterson
University of New South Wales Australia
modeling customer perceptions of service recovery across cultures
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Rishi Sawhney
University of Texas at Austin United States of America
recovery-centered services
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Douglas Maclachlan
University of Washington United States of America
customer response models
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Amanda Bragg-mollison
University of Southampton United Kingdom
cross-cultural consumer insights
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Herbert Zondag
Eindhoven University of Technology Belgium
customer behavior modeling
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Alan Montgomery
Carnegie Mellon University United States of America
customer behavior modeling
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Theresa Hoeft
University of Washington United States of America
culturally responsive models of behavioral health care delivery
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Fred Morstatter
University of Southern California United States of America
cultural modeling
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Emma Smith
King's College London United Kingdom
recovery paradigms
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Tomas Eklund
Uppsala University Sweden
customer feedback analysis
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Julien Cayla
Nanyang Technological University Singapore
customer experiences
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Greg Brush
University of Western Australia Australia
cross-cultural service contexts
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Fang Wan
University of Manitoba Canada
cross-cultural consumer psychology
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Peter Boatwright
Carnegie Mellon University United States of America
consumer response models
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Shahina Pervin
University of Southampton United Kingdom
cross-cultural consumer behavior
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Maria Rodas
University of Illinois United States of America
cross-cultural consumer behavior
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Julie Lee
University of Western Australia Australia
cross-cultural consumer behavior
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Mingzhou Yu
University of Western Australia Australia
cross-cultural consumer behavior
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Mark Cleveland
Western University Canada
cross-cultural consumer behavior
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Carlos Torelli
University of Illinois United States of America
cross-cultural consumer behavior
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Statia Elliot
University of Guelph Canada
cross-cultural consumer behavior
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