Customer Delight Professors in Global

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Adrian Payne
University of New South Wales Australia
customer centricity
customer advocacy
customer retention
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Bjorn Gustavsson
University of Manchester United Kingdom
customer satisfaction
customer relationships
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Syed Rahman
Macquarie University Australia
customer engagement
customer experience
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Jamie Burton
University of Manchester United Kingdom
customer engagement
customer experience
customer feedback
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Professor
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Mojtaba Poorrezaei
Warwick Business School United Kingdom
customer engagement
customer experience
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Divya Ramachandran
University of Manitoba Canada
customer engagement
customer experience
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Murali Chandrashekaran
University of British Columbia Canada
customer satisfaction
happiness
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Thomas O'toole
Northwestern University United States of America
customer loyalty
customer centricity
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Tracey Danaher
Monash University Australia
customer experience
consumer well-being
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Charlene Yijun
Nanyang Technological University Singapore
customer experience
consumer wellbeing
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Umut Konus
University of Amsterdam Netherlands
customer experience
customer journeys
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Jacob Cook
Harvard Business School United States of America
customer retention
customer acquisition
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Robert Pollack
University of Washington United States of America
customer retention
customer acquisition
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Alex Gunz
University of Manchester United Kingdom
consumer experience
happiness
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Andrew Oswald
University of Warwick United Kingdom
job satisfaction
human happiness
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Wendy Liu
University of California, San Diego United States of America
happiness
consumer preferences
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Amalia Vastarella
Aarhus University Denmark
consumer acceptance
pleasure food
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Richard Lucas
Michigan State University United States of America
happiness
life satisfaction
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Mohsen Farhadloo
Concordia University Canada
customer satisfaction
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Michael Guolla
University of Ottawa Canada
customer satisfaction
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Maureen Bourassa
University of Saskatchewan Canada
customer satisfaction
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